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03 Our Strategy 06 Stakeholder Engagement
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Meeting expectations Falling short of expectations
Stakeholder Group

Employees (our staff)

Employees (our staff)

Our employees drive our ability to realise our purpose of making lives better and savings a way of life. They remain central to delivering excellent service as we empower the people who serve our members.

Needs and expectations

  • Recognition and competitive rewards and benefits
  • Diversity, inclusion and job security
  • Safe working environment and employee wellbeing
  • Growth, development and career opportunities
  • Ethical leadership and meaningful work
  • Enabling tools, communication and engagement

How we engaged

  • Invested in leadership development, wellbeing, capability building and culture
  • Conducted employee surveys, quarterly townhalls and annual staff engagements
  • Held the Staff Annual Conference and wellness programmes, including Sports Day, men's mental health and book club
  • Provided leadership coaching and mentorship
  • Used internal magazines and electronic platforms for communication
  • Conducted regional and departmental employee workshops
  • Shared HR, legal and risk information with employees
  • Supported self-led development and career progression

Strategic response, value creation and outcomes

  • Employee engagement reached 93% from 91% in 2025, supporting a capable and engaged workforce
  • Employee feedback informed zero-harm initiatives focused on capability, safety and wellbeing
  • More than 500 employees participated in wellness programmes, supporting physical, emotional, mental and financial wellbeing
  • Launched new Fund Values to support cultural transformation and alignment with Vision 2035
  • More than 30 women graduated from Pathfinder Academy, strengthening leadership capability
  • More than 50 managers developed coaching capability
  • More than 150 employees participated in the Weekly Book Club
  • Continued investment in talent development, performance dialogue and career growth

Opportunities and outlook

  • Increase employee engagement and satisfaction
  • Strengthen talent development and management
  • Maintain commitment to equal opportunities

Risks

  • Reputational risk

SDGs

Sustainable Development Goal 3: Good Health and Well-being
Sustainable Development Goal 5: Gender Equality
Sustainable Development Goal 8: Decent Work and Economic Growth
Sustainable Development Goal 9: Industry, Innovation and Infrastructure

Quality of relationship

Meeting Expectations

Government of Uganda National Development Plan IV Alignment

  • Human capital: Achieve a healthy, knowledgeable, skilled, ethical and productive population.
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NSSF Integrated Report 2026

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01

Report Overview

02

Our Business

03

Our Strategy

04

Our Governance

05

Our Sustainability

06

Our Performance

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