Stakeholder Group
Employers
Our employers are critical partners in protecting workers' financial futures. We invest in providing them with a variety of services, enabling us to build stronger workplaces together.
Needs and expectations
- Convenience and simplified systems
- Compliance support
- Digital solutions
- Continuous dialogue
How we engaged
- Expanded branch, Contact Centre and digital channels to support issue resolution
- Engaged employers through Relationship Managers and the Customer Acquisition Unit
- Conducted regional employer engagement forums
- Delivered workplace financial literacy training
- Used the Whistle-blower campaign to strengthen employer compliance and engagement
Strategic response, value creation and outcomes
- Collected over UGX 2.42 trillion in member contributions, supporting workers' retirement savings
- Onboarded 6,410 new employers, expanding coverage and inclusion
- 11,427 businesses returned to compliance through the Whistle-blower campaign, generating UGX 89 billion
- Employer compliance increased to 56%, from 52% in 2025
- More than 2,500 employers participated in four regional Employer Forums
- Conducted 289 Workplace Financial Literacy trainings for employers and partners
- Strengthened employer support through Relationship Manager engagements
Opportunities and outlook
- Expand partnerships that attract and engage employers
- Continue improving processes, systems and channels to reduce turnaround times
Risks
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Regulatory risk
SDGs
Quality of relationship
Meeting Expectations
Government of Uganda National Development Plan IV Alignment
- Private sector: Reduce vulnerability, gender inequality and inequity along the lifecycle
- Productivity and value addition: Sustainably increase production, productivity, and value addition in agriculture, minerals, oil & gas, tourism, ICT, and financial services