Our Business
Our Business
Explore our organisation, purpose, operating context, performance highlights and the business model that supports sustainable value creation.
Our Business
Organisational overview
Creating inclusive sustainable wellbeing through trust, innovation, and shared progress.
The National Social Security Fund (NSSF) exists to make lives better by protecting members' savings, investing responsibly, and creating opportunities for long-term financial security. Guided by four decades of trusted stewardship, we continue to place members at the centre of everything we do as we deliver Vision 2035.
Every contribution entrusted to the Fund represents more than a financial investment; it represents aspirations, families, livelihoods, and the opportunity for a better tomorrow.
Through responsible investment, innovation, and strong partnerships, we create lasting value for our members, contribute to Uganda's economic development, and advance our shared journey towards inclusive sustainable wellbeing.
Four decades
of trusted stewardship
Investing responsibly
Creating opportunities
Organisational Overview
Our mandate
Legal foundation
NSSF was established by the National Social Security Fund Act, Cap 230 (Laws of Uganda).
Regulation
The Ministry of Gender, Labour and Social Development and the Ministry of Finance, Planning and Economic Development are jointly charged with the oversight of the Fund.
Coverage
We cover all private sector workers, regardless of company size or employee count.
Organisational Overview
Our funding model and member services
01
Contributions
NSSF is funded by mandatory contributions from both employees (5% of gross monthly cash emoluments) and employers (equivalent of 10% of the employee's gross monthly cash emoluments).
02
Responsible investment
Members' savings are prudently invested to generate sustainable long-term returns while supporting national development.
03
Benefits
Providing timely access to benefits throughout every stage of the member journey.
04
Financial inclusion
We accept voluntary contributions from self-employed persons and allow members to make additional contributions (top-ups) on their mandatory savings. Our voluntary savings product allows individuals to save any amount starting from UGX 500 with the flexibility to exit at any moment.
Organisational Overview
NSSF at a glance
Dedicated workforce
A committed team of
669 employees
Strong membership base
Registered Members3.65Mn
Registered Employers51,189
Benefits turnaround time
4.5 days
Widespread network
19Branches
38Outreach Centres
3Sub-Branches
Expanded agent network
NSSF has made collection and registration services available at Agent Banking Company and Interswitch powered agents countrywide, increasing service points from 1,439 to over 20,000 locations.
Financial performance
UGX 2.42TnTotal contributions
UGX 3.88TnTotal realised income
UGX 32.87TnTotal asset value
0.84%Cost of administration
Coming Soon
Smartlife fixed savings plan
A new voluntary savings solution being developed to provide members with greater choice in planning for their financial future.
Smartlife Fixed is being developed as a voluntary post-retirement income replacement solution that will accept lump-sum deposits from savers and provide periodic cash flows from the returns earned. The product is expected to launch in FY2027.
We believe in YOU
Every contribution represents more than a financial investment. It represents trust, shared progress, and a better future for every member.