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03 Our Strategy 06 Stakeholder Engagement
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Meeting expectations Falling short of expectations
Stakeholder Group

Communities and informal sector

Communities and informal sector

We collaborate with communities to create shared prosperity for the good of society. Our communities are both beneficiaries and co-creators of our impact.

Needs and expectations

  • Access to education and livelihoods
  • Resilience and inclusion
  • Investment in infrastructure
  • Sustainable development

How we engaged

  • Mobilised communities through community resource persons and partners
  • Provided walk-in and outreach support
  • Conducted activation workshops, financial literacy training and benchmarking
  • Used digital and social media channels to connect with communities
  • Supported small and growing businesses through the Hi-Innovator programme
  • Used partner surveys and brand tracking to understand community perceptions
  • Supported community participation in projects and initiatives
  • Conducted the University Career Expo and International Labour Week Outreach

Strategic response, value creation and outcomes

  • Reached 160,000+ community members through partners, increasing awareness of social security services
  • 289 financial literacy trainings and engagements impacted more than 1.4 million people
  • Created 202,323 jobs through the Hi-Innovator programme supporting 500+ small and growing businesses
  • Raised more than UGX 1 billion through the NSSF Kampala Seven Hills Run 2025
  • Engaged 140,362 students through the University Career Expo 2026
  • Supported more than 50,000 students nationwide through the Career Expo over 13 years, contributing to UGX 36.4 billion in savings
  • Engaged 1,000+ participants through International Labour Week Outreach
  • Increased the Fund's public perception to 35.4% through social media and digital engagement

Opportunities and outlook

  • Responsible expansion of livelihoods initiatives that improve quality of life and expand social security coverage

Risks

  • Reputational risk

SDGs

Sustainable Development Goal 1: No Poverty
Sustainable Development Goal 3: Good Health and Well-being
Sustainable Development Goal 4: Quality Education
Sustainable Development Goal 5: Gender Equality
Sustainable Development Goal 8: Decent Work and Economic Growth
Sustainable Development Goal 10: Reduced Inequalities
Sustainable Development Goal 13: Climate Action

Quality of relationship

Meeting Expectations

Government of Uganda National Development Plan (NDP) IV Alignment

  • Productivity and value addition- Sustainably increase production, productivity, and value addition in agriculture, minerals, oil & gas, tourism, ICT, and financial services
  • Infrastructure: Build and maintain strategic sustainable infrastructure in transport, housing, energy, water, industry, and ICT
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NSSF Integrated Report 2026

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01

Report Overview

02

Our Business

03

Our Strategy

04

Our Governance

05

Our Sustainability

06

Our Performance

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